In March and September of each year, ServiceNow unveils their latest release, named after a global city. In September 2020, ServiceNow users can begin upgrading to the Paris release.
ServiceNow supports only the current release (Paris) and the one prior (Orlando). It is imperative to keep your instance up-to-date with the latest release to benefit from new innovations and enhancements.
While each upgrade comes with an extensive list of product upgrades and new features, the most notable new additions to the Paris release include a variety of new Safe Workplace applications, Emergency Response Management applications, and more.
In this free eBook, we cover new release features, and what you need to know before, during, and after upgrading to ServiceNow Paris.